Introducing Silen’s Assembly Support line

We’ve launched a dedicated Assembly Support WhatsApp line for installation teams around the world. If you’re assembling Silen pods and need quick help during the process, contact us via WhatsApp at +372 5561 1604. Our team is happy to assist in English and Estonian.

The line is open 9:00–20:00 (EET / UTC+02:00), which corresponds to:

Central Europe: 8:00–19:00
UK: 7:00–18:00
US East Coast (Chicago): 2:00–13:00
US West Coast (Los Angeles): 0:00–11:00

Please note that this number is meant only for assembly-related questions. We ask all resellers to share this contact with their installation teams to ensure smooth and timely support worldwide.

A quick reminder about Silen Care

Please remember that to qualify for Silen warranty coverage, all assembly and maintenance must be performed using the Silen Care web app. Silen Care provides step-by-step instructions to ensure correct assembly and maintenance, helping to extend product lifespan and speed up claim handling when needed.

👉 Click here to learn more about using the app and follow the detailed steps.

While the Assembly Support line is meant for quick assistance during on-site installation, Silen Care remains the main tool for guiding and recording all assembly and maintenance work.